Question: How do I transfer my site to you with little or no downtime?
To ensure minimal or no downtime we suggest the following.
If you have not done so already send a request to support for a temporary domain such as username.kattare.com to get your site up and going on. Transfer the content of your site over and get everything up and going on the username.kattare.com domain.
Setup the email addresses in the members section for all the addresses you need to receive email at.
To prevent mail loss there are a few options:
Setup forwards on your old host (if available) to send the mail to your Kattare pop3 box. ie. firstname.lastname@example.org
- Leave everything as is and receive email at both hosts during the transition.
Once everything is setup you'll need to contact the registrar and change the name servers over to ours. Once this change has been initiated it can take up to 72 hours for it to take affect world wide. During this time email and site visitors could be sent to either web host so it's important not to cancel the old hosting service until this time has passed.