Knowledge Base - FAQ
Question: How often do you backup your systems?As of this writing (Apr 8, 2003) our backups work as follows:
Core File Servers: (users home directories)
- backed up nightly
- backups are kept 90 days
- restores necessary for user error in this category are $10. - restores necessary for sysadmin error are free.
Core Mail Servers: (users mail/pop3 inboxes)
- backed up nightly
- backups are kept 30 days
- restores necessary for user error in this category are $10. - restores necessary for sysadmin error are free.
Core Database Servers: (users MySQL/Postgres databases)
- backed up nightly
- backups are kept 60 days
- in addition, we now replicate the database servers in real-time, in case of system failure. You can read more about this here:
http://www.kattare.com/readnews.kvws?id=134
- restores necessary for user error in this category are $15. - restores necessary for sysadmin error are free.
Web Servers: (apache/tomcat/jboss/resin front end servers)
- backed up nightly
- backups are kept 60 days
- software on these platforms do not change often
- restores are free of charge, as they're practically guaranteed to be sysadmin errors.
Dedicated Servers: (servers we build and maintain)
- backed up nightly
- backups are kept 60 days
- restores necessary for user error in this category are $15. - restores necessary for sysadmin error are free.
Last Modified: Aug 15, 2005