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Knowledge Base - FAQ

Question: How can I test my POP3 account on a base-level?

It is very easy to test using telnet.
For example, to test the incoming mail server on port 110, type the following in a DOS CMD box or in the Terminal in Mac OS X and Linux:

telnet mail.kattare.com 110

to test the outgoing mail server on port 25, type the following in a DOS CMD box or in the Terminal in Mac OS X and Linux:

telnet mail.kattare.com 25

After entering either telnet line, mail.kattare.com should greet you as such:

+OK POP3 Ready scribe-02 0001ece6

If you get a response, great! If not, you have a firewall or something similar blocking your access to us.

Continuing on, you plug in your username as such:

USER yourusername

The server responds:

+OK USER yourusername set, mate

Then you plug in your password:

PASS yourpassword

To which the server should reply:

+OK You are so in

If you don't get the OK response, you have a password issue and should either reset your password or contact your IT guru (or Kattare Support) and request assistance.

Windows Vista and Windows 7 do not include Telnet default. The reason for this is that telnet does not include any security features. In an attempt to increase security in the new versions of Windows, Microsoft made the decision to disable Telnet by default.

To enable Telnet in Windows Vista or Windows 7:

Open Control Panel

Select "Programs"

In "Programs and Features" select "Turn Windows features on or off"

Check the box next to "Telnet Client"

Click "OK"