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Documentation
Kattare is dedicated to making your hosting experience as painless as possible. That means making as much help and documentation available as possible.
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| Getting Started |
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Question
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Last Modified: Sep 22, 2003
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| *** How do I transfer my site to you with little or no downtime? *** |
| Answer |
To ensure minimal or no downtime we suggest the following.
If you have not done so already send a request to support
for a temporary domain such as username.kattare.com to get
your site up and going on.
Transfer the content of your site over and get everything
up and going on the username.kattare.com domain.
Setup the email addresses in the members section for all the
addresses you need to receive email at. To be extra careful,
in the members section under domain management setup you can
set the default email for each domain. The default email is
the 'catchall' email address. All email that does not
already have an alias setup will be delivered this account.
This will catch a lot more spam as well, as it's grabbing
everything, but once your sure everything is going well you
can set the default email back to devnull@kattare.com.
To prevent mail loss there are a few options:
a) Setup forwards on your old host (if available) to send
the mail to your Kattare pop3 box.
ie. pop3boxname@kattare.com
b) Leave everything as is and receive email at both hosts
during the transition.
Once everything is setup you'll need to contact the registrar
and change the name servers over to ours. Once this change
has been initiated it can take up to 72 hours for it to take
affect world wide. During this time email and site visitors
could be sent to either web host so it's important not to
cancel the old hosting service until this time has passed.
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