Knowledge Base - FAQ

Setting up a POP3 account with Microsoft Outlook 2003

Summary:

Here is a quick summary of the important settings to use:

Account Type: POP3
Email Address: username@kattare.com (your full email address)
Incoming Mail Server: mail.kattare.com
Incoming Mail User Name: (your POP3 username as displayed in the Email Management here.)
Incoming Mail Password: (your POP3 password from the same page.)
Outgoing Mail Server: mail.kattare.com, USE AUTHENTICATION
Outgoing Mail User Name: (your POP3 username as displayed in the Email Management here.)
Outgoing Mail Password: (your POP3 password from the same page.)
Outgoing Mail Port: 25 (or 2525)
Incoming Mail Port: 110

And here are the step by step instructions. Please note if you are not running Outlook 2003, your screens may be slightly different those pictured below.

--- Initial Account Setup ---

Go to the Tools menu and select Email Accounts.

Select Add a new e-mail account and click Next.

Select POP3 and click Next.

In the Internet E-mail Settings (POP3) window, enter Your Name and your E-mail Address (note: these are the name and e-mail address that will be displayed in the "From:" field when the recipient opens the e-mail). Enter mail.kattare.com for the Incoming mail server (POP3) and the Outgoing mail server (SMTP) fields. Enter your POP3 User Name and Password as you have been told by your local Systems Administrator, IT Guru, or the Kattare Members Section Email Management Page. Be sure that the Remember password box is checked and the Log on using Secure Password Authentication (SPA) is not checked. When done, click on the More Settings… button.

In the Internet E-mail settings window that pops up, select the Outgoing Server tab. Check the box titled My outgoing server (SMTP) requires authentication and Use same settings as my incoming mail server.

Select the Advanced tab. Check the box titled Leave a copy of messages on the server and the box titled Remove from server after [ ] days then enter an appropriate number of days to keep the messages on the server. This will ensure that you do not fill your email disk quota on the Kattare mail server but also allow you enough time to copy the messages from the mail server to another PC or mobile device.

Some ISPs will block access to the standard outgoing mail port 25 if the connection is going to a mail server other than their own. To work around this, Kattare has configured an alternate outgoing mail server port on port 2525. If you find you have trouble sending mail through Kattare's outgoing mail server, you may try changing the Outgoing server (SMTP) to 2525 in the Advanced tab.

Click the OK button followed by the Next button then finally the Finish button.